FAQs
1. What types of trailers do you offer?
At Apex Trailers, we offer a diverse range of custom trailers, including:
Tailgating Trailers: Ideal for game day and outdoor events, featuring cooking stations, entertainment systems, and options for satellite/cellular to keep you connected.
Business Showcases: Designed to help you promote your brand with style and impact.
Recreational Trailers: Tailored for outdoor adventures and personal enjoyment.
Food Trailers: Perfect for mobile food businesses and catering services.
Mobile Workspaces: Ideal for business professionals needing a flexible office on the go.
Specialty Trailers: Custom-built to meet unique and specific needs.
2. How do I get started with a custom trailer order?
To begin your custom trailer journey:
Contact Us: Reach out via our website or phone to schedule an initial consultation.
Discuss Your Vision: Share your requirements and ideas with our design team.
Design and Quote: We’ll provide a detailed design proposal and pricing estimate based on your specifications.
Approval and Production: Once you approve the design, we’ll begin crafting your trailer.
Delivery: We’ll notify you when your trailer is ready for pickup or delivery.
3. What is the typical turnaround time for a custom trailer?
The turnaround time varies based on the complexity and customization of the trailer. On average, it takes 8 to 12 weeks from design approval to delivery. We will provide a more precise timeline during the initial consultation.
4. Can I make changes to the design once the project has started?
We strive for complete satisfaction, so changes can be made within certain stages of the project. Major modifications after design approval may affect the timeline and cost. Please consult with our team for details on making adjustments.
5. What kind of warranty do you offer on your trailers?
We offer a comprehensive warranty covering structural integrity and manufacturing defects. The warranty period and coverage details vary by model and customization level. Please review the warranty terms provided with your trailer.
6. Do you offer financing options?
Unfortunately, we do not offer direct financing options at this time. However, we can provide recommendations and connect you with trusted financing partners who may assist you in managing the cost of your custom trailer.
7. Can I see a prototype or sample before finalizing my order?
We can provide detailed renderings and models of your trailer design to help you visualize the final product. Physical prototypes are not typically available, but our advanced design tools ensure you have a clear understanding of your trailer before production begins.
8. What maintenance is required for my trailer?
Regular maintenance is essential to keep your trailer in optimal condition. We recommend:
Routine Inspections: Check for wear and tear and address issues promptly.
Cleaning: Keep the trailer clean to prevent damage and maintain appearance.
9. How do I contact customer support?
For any questions or support needs, please contact our customer service team via:
Phone: 678-416-9162
Email: contact@apextrailersllc.com
Contact Form: Available on our website under the Contact Us section.
We are here to assist you with any inquiries or issues you may have.
10. Where are you located?
Apex Trailers is headquartered slightly North of Nashville, Tennessee.
Feel free to reach out if you have any other questions or need further assistance!